Here are some answers to frequently asked questions:
Contents:
- Installation Problems...
- Importing
Update Files...
- Horses not in the database...
- Connecting
to the internet when looking at help files...
Installation Problems:
Q.Q. I had to restart my computer to load
Pedigree Matching. When my computer restarted Pedigree Matching was not
installed on my computer. What should I do?
A.A. Pedigree Matching 99 requires that
your system files are up to date. Some of your files were updated and now
Pedigree Matching 99 setup can proceed. Once your computer has restarted run the Pedigree Matching 99 setup program
again.
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Q.QQ. I have a previous version of Pedigree
Matching and I have added horses. Will these horses be added to the PM99
database.
A.A. Yes. The first time Pedigree Matching
runs it will find your old database and import any horses that you have
added. In most cases you will find that the new version already contains the
horses that you have added.
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Importing
Update Files:
Errors:
Q. When I import I get "error #3343 unrecognized database
format". What should I do?
A. There are several possible causes of your problem. Most
commonly this occurs because of an error in the downloading and
extraction procedures. You should carefully follow the instructions on
the database update page before downloading files. With this in mind the
following steps are most important:
- The update files should be downloaded to your computer and
saved with a .zip file extension.
- You should open each of these files and extract its contents with
a decompression program such as WinZip.
- The files you will be extracting will have a .pmd extension.
- You may now import the extracted .pmd files into your Pedigree
Matching 99 program.
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Horses
not in the database:
Q.Q. Some of my horses
are not in the database. Can they be added?
A.A. Not all standardbreds are in the
database. Horses without records or by regional sires are most commonly absent
from the database. If you know the breeding of
the horse you can add that horse to the database using the procedure
outlined in the help file.
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Connecting
to the internet when looking at the help files:
Q. My computer tries to connect to the internet when
I open the help files. What do I do?
A. The help files are opened using your default internet
browser. Most browsers keep track of previously viewed files in a
"History" folder. On occasion, the history folder incorrectly
indicates that the help files are located on a distant website. To cure
the problem you should clear the contents of the "History"
folder for your default web browser.
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